We will issue a refund if:
① You cancel your order prior to your package being shipped We will refund you within 7 business days.
② Your order is detected as an account with high risk. In this case, we will cancel your order and refund you automatically, we will suggest you place a new order and make sure your order billing address is the same as your card billing address. You can also try to pay with another credit card or pay by PayPal.
We do not refund:
① If the order has shipped
② We don't accept returns.
PayPal only: Any electric skateboard order cancellation before shipment will be charged an 8% process fee if paid by PayPal, and customers can only get a 92% refund of the total order price.