We will refund when:
- We can help to cancel your order and refund your payment if your order hasn't been shipped. How to know if your order was shipped or not?
Contact our support team to know your order status, click here.
Once your order was canceled successfully, we will refund you within 1-3 business days.
- Your order was analytic as fraudulent order.
In this case, we will cancel your order and refund you automatically, we will suggest you place a new order and make sure your order billing address is the same as your card billing address. You can also try to pay with another credit card or pay by PayPal.
- We can't ship to your shipping address
We will email you and let you know the reason why we can't ship it to you and find a solution.
We can't refund when:
- We don't refund after your order has shipped out.
- We don't refund when there is an issue with the product you received, rather we fix the board in accordance with our warranty and send you free replacement parts (in certain cases you might need to cover the shipping cost for it).
- We don't accept returns.